OPENING TIMES - CONTACT
Want to make a booking? Fill out the enquiry form and we will get back to you as quickly as possible.
Before making a reservation, please review our terms and conditions below*
Piano Kensington has a strict no child policy: no persons will be admitted under the age of 18, or appearing to be under the age of 25 without an appropriate form of ID; it is advisable to have a recognised form of photo ID with you for entry.
If the 'from' or 'until' time for which you would like to book is unavailable on the booking widget above, we are currently fully booked at this time; however, you are still more than welcome to make a booking for an earlier time slot on the same day.
Earlier time slots are usually available to book up to a couple of days in advance and are generally available for one to two hours. We have fantastic live music playing every day from 6 pm.
We do not take bookings for tables which start after 8 pm: you can book to arrive anytime between 5 pm and 8 pm.
Tables will be held for up to 30 minutes after the stated start time of the booking.
Due to the intimate size of our venue, we are unable to guarantee immediate entry after 8:30 pm; our door team will stop automatically accepting reservations after 8:30pm and you may need to queue for entry if we reach capacity.
We may not always be able to accept same-day bookings online. Please call on 0207 938 4664 for last minute bookings.
A completed credit authorisation will be required to secure bookings for large parties:
For parties of 5 -10 people, you will be required to complete a £50 credit authorisation form.
For parties of 11 - 20+ people, you will be required to complete a £100 credit authorisation form.
The credit authorisation sets up a guarantee with your bank that gives us the ability to claim a maximum of £50/£100 from your account in the event that you break the terms of our booking policy.
The terms of our booking policy are:
A. That you arrive within 30 minutes of the stated time of arrival.
B. That you give us a minimum of 48 hours notice for cancellations.
*No money will be charged except in the event of these exceptional circumstances. Our credit authorisations are handled by Sage Pay, a secure third party: your card details are at no time disclosed to Piano Kensington.
Here at Piano Kensington we take your privacy very seriously and we will only use your personal information to administer your booking. However, if you do wish to consent to receiving occasional information or promotions from us there is a facility to agree to this on the second page of the booking form.
Copyright The Piano Group 2021